Suspicious activity email notifications

QUESTION:

Why have I received an email mentioning suspicious activity on my Ubisoft account?

ANSWER:


Keeping your account safe is our top priority. As part of our ongoing efforts to protect Ubisoft accounts, we may send you an email to verify any unusual activity or if we think that your account may be at risk.

Additionally, you can check recent login history for your Ubisoft at any time on the Account Management website.
  1. Navigate to the Account Management website, and log in to your Ubisoft account.
  2. Click on the Security tile.
  3. Navigate to the Login history section.
Account login history

If you performed the activity on the account, no need to worry!

However, if you did not perform the activity, we recommend taking steps to ensure your Ubisoft account is secure: Don't hesitate to contact Ubisoft Support if you require any further assistance.

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.