First, we advise you to check our connectivity troubleshooting for PC, PS4, PS3, Xbox One and Xbox 360. It could fix connectivity issues and improve the quality of your connection.
If you are still receiving an error message after doing the step above, you might be able to resolve the issue by enabling uPnP on your router. Since there a wide variety of model, we are not able to provide you with specific steps for this last manipulation, so we invite you to read the router's manual or contact your ISP if they provided it to you.
If your issue persists after completing this connectivity troubleshooting, do not hesitate to contact us.
If you are still receiving an error message after doing the step above, you might be able to resolve the issue by enabling uPnP on your router. Since there a wide variety of model, we are not able to provide you with specific steps for this last manipulation, so we invite you to read the router's manual or contact your ISP if they provided it to you.
If your issue persists after completing this connectivity troubleshooting, do not hesitate to contact us.