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Twitch Drops information

KYSYMYS:

What should I know about the Twitch Drops program? 

VASTAUS:


In this FAQ we put together a list of things that you may find interesting to know about Twitch Drops.


How do Twitch Drops work?
Are there any requirements?
Will I be notified when I earn a reward? If yes, how?
Do I need Twitch Prime to be eligible?
How will I receive the rewards?
What rewards can I earn?
What platforms are included in the Twitch Drops event?
How do I redeem my reward?
What can I do if I didn't receive my reward in-game?



How do Twitch Drops work?
Watching the official stream for qualifying Ubisoft channels, or through other broadcasters we’ve partnered with for special campaigns, via Twitch has the added benefit of winning free rewards. You will want to view the title's official web page for any news on Twitch Drop streams.

To earn a reward, simply spend some time on the stream and enjoy!

Are there any requirements?
You'll need a Twitch account and a Ubisoft Account. Both accounts need to be linked. See below for step-by-step instructions to ensure your accounts are set up to receive Twitch Drops:
1. Register for Twitch Drops on the official website.
2. Log in with your Twitch Account and click Authorize.
3. Log in with your Ubisoft Account and click Activate my account.
4. Watch the stream. 

Please ensure you are linking your Twitch account to the Ubisoft account that has the game on it.
The Twitch Drops program works only for
Live Streams, you won’t be eligible if you watch it later when Video On Demand is available.

Additionally, if you begin to watch an official Twitch Drop stream and your accounts are not linked, Twitch will prompt you to link your accounts!

Will I be notified when I earn a reward? If yes, how?
You will receive a notification in Twitch once you earned a drop. It will be visible in the top bar menu, next to your username.
 
Additionally, you may check what Twitch Drops you have earned by navigating to your Twitch Inventory. This can be found in the drop down menu beside your name, titled Inventory.

Do I need Twitch Prime to be eligible?
Nope! Simply link your accounts, opt-in to the drops feature and start viewing.

How will I receive the rewards?
All rewards will be automatically added to the Ubisoft account that is linked to your Twitch account. You will be able to find the content in your game when you launch it next time.

What rewards can I earn?
Each event will grant you a specific reward depending on the event. You can win things like Ubisoft Club Rewards, game download codes, or in-game items. When Twitch Drops events are announced we’ll include a list of possible prizes.
 
Remember that you don’t have to watch all of that in one go – the time is counted throughout the whole stream campaign. So tune in whenever you want, come hang out with us, celebrate and get some cool rewards!
 
You are not guaranteed to win rewards during Twitch Drops events that involve a raffle.  

What platforms are included in the Twitch Drops event?
Twitch Drops are activated for all three platforms the game is currently available on: PC, PS4, and Xbox One. Be sure you have your Ubisoft account linked with your console account.

How do I redeem my reward?
All earned rewards will be automatically added to your linked Ubisoft platforms. Be sure your accounts are linked on this link and you are all set!

What can I do if I didn't receive my reward in-game?
If your accounts are correctly linked and if you cannot find your reward, please do not hesitate to contact our support team.

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