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Troubleshooting connectivity issues in Watch Dogs 2 (PlayStation 4)

QUESTION:

What can I do to resolve issues with connectivity and online features in Watch Dogs 2 on PlayStation 4?

RÉPONSE:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

Start by testing your network connection - if the test shows that your connection is limited, please try the below steps in the order listed.

Please try connecting to the game after completing each step to see if the issues have been resolved.

• Reset network hardware.

• Switch to a wired connection.

• Enable UPnP.
Please contact your ISP for additional information and help with enabling this feature.
 
Forward ports used by the game.
Below are the ports you need for Watch Dogs 2:

TCP
: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 9103, 11100, 11105
 
This step will also help you establish an Open NAT for your connection with the game.

Please note that you may need to forward additional ports for PlayStation Network services.
 
• Place the console in DMZ.

• Check for external restrictions.

Do not hesitate to contact us if you continue to experience issues with your connection to the game.

Platformes Affectées

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