If the items are missing in-game, please check if you may need to download and install them manually. The process depends on whether you are on PC (Ubisoft Connect and Epic), PlayStation 4 or Xbox One.
Double check which items are available with your content:
If the items you should have received are still not available in-game after these three steps, please contact us with the following information:
What edition did you purchase?
Which pack or bonus content did you redeem?
What content exactly is missing?
Please attach a copy or an image of your purchase receipt to your ticket as well as screenshots illustrating which items are missing.