Units are “loyalty points” that can only be used in the Ubisoft Connect.

You can acquire them by completing Ubisoft Connect Challenges in your Ubisoft games or by making a purchase in the Ubisoft Store, and they can be exchanged for in-game Rewards or discounts in the Ubisoft Store.

You can check the balance of your account at any time on the Ubisoft Connect website.

There is only one account for all your Units, meaning you can redeem them in any game.

As soon as you've acquired Units in a game, they are automatically added to your account when connected.

If you're looking at your balance on ubisoftconnect.com, you might have to refresh the page for them to appear.

You can find your Units balance on any Ubisoft Connect interface:

All transactions on your Ubisoft Account are shown on account.ubisoft.com.

You will find all your transactions in the Ubisoft Connect Transaction History tab.

Units are linked to your Ubisoft Account and are not transferable.

Starting April 1, 2019, Units will expire 24 months after they were acquired through your gaming experience or by making eligible purchases on the Ubisoft Store. This applies to Units acquired before April 1, 2019 - meaning, for example, that if you acquired some Units in June 2017, they will expire in June 2019.

After 24 months, these Units will automatically disappear from your Ubisoft Account.

Please note that each time you redeem Units, the oldest Units will be redeemed first

The expiration rule goes into effect on April 1st, 2019.

On the last day of each month, any unredeemed Units that are more than 2 years old will expire.

Since April 1, 2019, you have 24 months to spend your Units.

To get the number of Units that will expire on the last day of each month, we compare how many Units you had 24 months ago with the number of Units you redeem since then.

If you have redeemed more Units than you got 24 months ago, no Units expire.

On the contrary, if you have redeemed less Units than the ones you owned 24 months ago, the difference will expire on the last day of the on-going month.

Please note that due to a technical migration, the Units expiration system will be temporarily suspended for the months of November, December and January. You will be able to consult your month expirations from 15 February.

You already have plenty of opportunities to redeem your Units, including more than 800 rewards redeemable with Units across the Ubisoft catalogue.

In addition, you can redeem 100 Units to get a 20% off promotion code toward your next purchase on the Ubisoft Store and on Ubisoft Connect for PC*.

*Please note that Ubisoft Store discount codes are not valid for in-game currency purchases and may not work in conjunction with existing offers, discounts or with other codes.

Once your Units expire, they disappear from your Ubisoft Account and cannot be retrieved.

You can check which country is associated with your account by connecting to account.ubisoft.com.

If you believe the information tied to your account is not correct, please contact Customer Support.

The expiration rules apply only for Units, Ubisoft Connect XP and Level have no such rule.

You can't lose XP over time.