Depending on how the issue manifests itself (if it is e.g. a crash to desktop, a black screen or something else), the cause and the solution to apply can vary but the following troubleshooting steps covers the most common technical issues.
If you play on PC
- If your computer does meet the system requirements but you are still experiencing issues, try the steps outlined in our basic PC troubleshooting article.
If the issue occurs on console, the following articles might help you to correct the situation:
If you still find yourself unable to run the game, please don't hesitate to contact our support teams. Note that for technical cases such as these, attaching a Dxdiag and Msinfo to your case will greatly help our agents to provide you with a solution.