South Park: The Fractured But Whole doesn't launch

質問:

I'm experiencing an issue when I try to run the game. What can I do?

答え:


本稿は日本語に翻訳されていないので、原文(英語)が掲載されています。日本語に翻訳されるのをお待ちください。ご不便をおかけして申し訳ありません。


Depending on how the issue manifests itself (if it is e.g. a crash to desktop, a black screen or something else), the cause and the solution to apply can vary but the following troubleshooting steps covers the most common technical issues.

If you play on PC
- The first step is to check if your machine meets the system requirements for South Park: The Fractured But WholeIf this is not the case, it might be impossible for the game to launch on this system.
- If your computer does meet the system requirements but you are still experiencing issues, try the steps outlined in our basic PC troubleshooting article

If the issue occurs on console, the following articles might help you to correct the situation:

If you still find yourself unable to run the game, please don't hesitate to contact our support teams. Note that for technical cases such as these, attaching a Dxdiag and Msinfo to your case will greatly help our agents to provide you with a solution.

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