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Technical Questions

질문:

Technical Questions about Rabbids Appisodes

답변:


Can I continue my progress on another device?
Can I play without an internet connection?
Why can't I play the game on my iPhone or iPad 1?
Is the game available to play on Facebook?
Can I delete my data?
If I delete an episode from the device, will I be able to download it again?
If I delete an episode from the device, will I lose my progress?
I can't remove the first episode, Omelet Party, from the device.
How much disk space do I need to download an episode?
Does the game support the Game Center?
In which languages is the game available?
Why is the game asking to access the microphone?


If you are experiencing the game crashing or freezing, please try these troubleshooting steps:
- Check that you have the latest update available for both your operating system and the app.

- Switch off your device and then restart normally.

- Close down any background apps you are running.

- Try to avoid playing the game with low battery life.

- Disable the Bluetooth in your device settings.

PLEASE NOTE, THE FOLLOWING STEP WILL DELETE YOUR SAVE GAME FILES:

- Try deleting and reinstalling the app.


Can I continue my progress on another device?
No, the progress is linked to the device.

Can I play without an internet connection?
Without an internet connection, you can only play previously downloaded episodes. You'll need an internet connection to buy or download new episodes.

Why can't I play the game on my iPhone or iPad 1?
Unfortunately, we do not support any iPhone or iPad 1 at this time.

Is the game available to play on Facebook?
Unfortunately, no. The game is currently available on iPad devices from iPad 2 and upwards (including iPad Mini and iPad Air).

Can I delete my data?
Deleting the app then reinstalling it through the appstore will start your save over from scratch. Please be aware, if you choose to do this, there is no way we can re-instate your progress in any or all part(s). You will still be able to freely download and play previously bought episodes.

If I delete an episode from the device, will I be able to download it again?
Yes, once you have bought an episode, it can be downloaded and played as much as you want.

If I delete an episode from the device, will I lose my progress?
No, deleting an episode frees up space on your device, but your progress data will not be deleted.

I can't remove the first episode, Omelet Party, from the device.
The first episode is part of the application and can't be removed. All other episodes can be removed by going to their screen and using the "Remove episode" button.

How much disk space do I need to download an episode?
The precise disk space is shown before downloading an episode, an episode weighs approximately 250MB.

Does the game support the Game Center?
No, the game doesn't currently support the Game Center.

In which languages is the game available?
For now, the game is only available in English. Other languages will be available at a later date.

Why is the game asking to access the microphone?
The device microphone and gyroscope are used in the game during activities. You need to authorize the microphone access in order to fully play the game.

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