지금 보려고 하시는 FAQ는 한글로 번역 되어 있지 않습니다. 본 FAQ의 한글 번역이 준비되기 전까지 영문 버전으로 표시됩니다

Using VPN with Ubisoft Games

질문:

Can I use a VPN (Virtual Private Network) to play my game online?

답변:


The straight forward answer first: Ubisoft strongly recommends that players avoid the use of VPN services. Players who decide to use VPN do so at their own discretion while being aware of the potential risks associated. 

Keep reading if you want to know more:

Because we don't take this question lightly, we would like to give you more information than a simple yes or no. 

Let's start with a quick explanation of what a Virtual Private Network (VPN) is. Simply put, a VPN is a private network on the internet, creating a tunnel from an entry point (your device, for example your PC) to an exit point (the VPN server), bypassing the usual local routing.

VPN is commonly used to improve data security. However, VPN services are also becoming more popular in the world of gaming. While the use of a VPN service is not strictly forbidden, we advise that you consider the following possible disadvantages of VPN use: 
 
- Cost: A reliable VPN service usually is not free.
- Risk: While it provides confidentiality to your data while travelling from one point to another, your data might still be visible to the VPN provider.

In some cases, players reported that they are able to connect to our game services only via VPN. This may seem like a strong argument for the use of VPN. However, the fact that the connection works only by bypassing the local network settings is a strong indication that the local network settings are misconfigured or that network devices are not working as intended.

Players should be able to fix the connectivity issues with the right troubleshooting (for example port forwarding and checking for double NAT situations, especially if you are using a communal connection, for example a student dorm). This would eliminate the need for a VPN to fix connectivity altogether. 

If you have trouble connecting to our game services even after completing the recommended troubleshooting, please feel free to contact us! We'll be happy to help. 

연관된 플랫폼

도움이 되셨습니까?

피드백을 남겨 주셔서 감사합니다. 고객님의 의견에 감사 드립니다. 도움을 드리지 못해 죄송합니다.
문의를 남겨 어떤 도움이 필요한지 알려 주시기 바랍니다.