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Troubleshooting connectivity issues in The Crew (PC)

VRAAG:

What can I do to resolve issues with connectivity and online features in The Crew on PC?

ANTWOORD:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try improving your overall connection to the game and its features, please try the below steps in the order listed:

• Reset network hardware.

• Switch to a wired connection.

• Check for software conflicts.

• Enable UPnP.
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game.
Below are the ports you need for The Crew:

TCP: 13000, 14000, 14008
UDP: 3000 - 3003

This step will also help you establish an Open NAT for your connection with the game.

Please note that you may need to forward additional ports for Uplay services.

• Reset the Hosts file.

• Flush DNS.

• Check for external restrictions.

Do not hesitate to contact us if you continue to experience issues with your connection to the game.

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