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Ubisoft Account Linking / Unlinking

VRAAG:

How do I link or unlink external accounts to or from my Ubisoft account?
How to Review the External Accounts Linked to Your Ubisoft Account
How to Link a Console to Your Ubisoft Account
How to Link Facebook to Your Ubisoft Account
How to Link Steam to Your Ubisoft Account
How to Link to Your Ubisoft Account
How to Link Twitch to Your Ubisoft Account
How to Unlink a Console or Service from Your Ubisoft Account

ANTWOORD:


To enrich your experience when playing Ubisoft titles, we provide the ability to track your completed actions and earn game-specific rewards. All of this is handled through your Ubisoft account, so it's important to have your Ubisoft account linked to the other accounts you're using to access our games.

How to Review the External Accounts Linked to Your Ubisoft Account
To view the external accounts linked to your Ubisoft account:
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.

Below, you'll find an example of what your linked external accounts will look like on the Account Management site. Based on the image, you can see that a PlayStation Network ID, Xbox Gamertag, Google Account, and Steam account have been linked to this Ubisoft account.


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Linking a Console to Your Ubisoft Account
To link your Ubisoft Account to a console platform:
1. Launch any Uplay-enabled game on the console that you want to link to your Ubisoft account.
2. Create or log in to your Ubisoft account when prompted.
Note: There is no logout option through Uplay on the consoles.

Alternatively you can link your console through the Ubisoft Club:
1. Navigate to the Ubisoft Club website. 
2. Click on the Log In button.
3. Click on the Xbox or PlayStation logo for the console account you are trying to link. 


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4. When prompted, log in to your console account. 
5. Log in to your Ubisoft account or click on the New Member tab to create an account.   

If you receive an error during the linking process, you may already have your console account ID (XBL Gamertag or PSN ID) linked to a different Ubisoft Account. If you have more than one Ubisoft Account, log into your other account(s) to see the existing account links:
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.

If you need help finding which Ubisoft Account is linked to your PSN ID or XBL Gamertag, please contact Ubisoft Customer Support. Please be sure to include your XBL Gamertag or PSN ID in the ticket.
Once we receive the information, we will do what we can to assist you. 

See instructions BELOW for how to unlink a console from your Ubisoft Account.


Linking Facebook to Your Ubisoft Account
To link your Facebook account to your Ubisoft account:
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.
4. Click on the Link button under the Facebook logo.


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5. When prompted, type in your Facebook login information.
6. Click on the Continue button if asked for permission to link your accounts.

Your Facebook account should now be linked to your Ubisoft account.


Linking Steam to Your Ubisoft Account
To link your Steam account to your Ubisoft account:
1. Log out of your Ubisoft account in the Uplay PC client, and exit Uplay PC
2. Launch Steam, and log in to your Steam account. 
3. In Steam, launch a Ubisoft title which uses Uplay PC. 
Note: Not all Ubisoft games use Uplay PC. If you launch a game that does not use Uplay PC, the accounts will not be able to link. 
4. When prompted, log in to your Ubisoft account. 


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5. When asked to link your Ubisoft account and Steam account, click on the Link Accounts button. 
Note: You may be prompted to Activate a Key after linking your accounts. Many of our Steam games do not use activation keys, so you can just click the Continue button to automatically add the game to your Ubisoft account. 


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Your Steam account should now be linked to your Ubisoft account.


Linking Epic to Your Ubisoft Account
When you purchase a Ubisoft title from the Epic Games Store, you will be prompted to link your accounts. If you place a preorder or redeem a code, this process will begin when you launch the game for the first time from the Epic client.

If you are using a newly created Epic account, you be prompted to verify the mailing address listed on that account. Once that is complete, you will then be able to link the accounts.

To link your Steam account to your Ubisoft account:
1. Log out of your Ubisoft account in the Uplay PC client, and exit Uplay PC.
2. Launch the Epic Games Launcher, and log in to your Epic Games account.
3. Click on the Library tab.
4. Click on the game tile.
5. You may be prompted to verify your Epic Games account if you have not already.
6. Click on the LINK YOUR ACCOUNT button.


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7. When prompted, log in to your Ubisoft account.


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Your Epic Games account should now be linked to your Ubisoft account.


Linking Twitch to your Ubisoft Account
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.
4. Click on the Link button under the Twitch logo.


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5. When prompted, type in your Twitch login information.
6. Click on the Authorize button when asked permission to link your accounts.
   
Your Twitch account should now be linked to your Ubisoft account.

(Information about Twitch Drops can be found in our Twitch Drops article.)


Unlinking a console or service from your Ubisoft Account
Over time, you may decide to unlink one of your external accounts from your Ubisoft account, which will break the bond between the two accounts.
It’s important to review the information we’ve provided about cross-play and cross-progression to be fully aware of the conditions associated with unlinking an external account before moving forward with this action.

Cross-Play and Cross-Progression
How to Unlink a Console or Service from Your Ubisoft Account
How to Unlink Your Steam Account
How to Unlink Your Twitch Account
How to Unlink Wii U


Cross-Play and Cross-Progression
Please note that linking and unlinking external accounts can have permanent consequences due to cross-play and cross-progression integration. For more information, check out our cross-play and cross-progression notice.


Unlinking a Console or Service from Your Ubisoft Account
To unlink an external account for a console or another service from your Ubisoft account:
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.
4. Click on the Unlink button under the logo for the external account that you want to unlink.
5. A window will appear, informing you of the consequences of unlinking the external account. Check the checkbox for "I have read the above information and want to unlink my accounts." if you want to continue.
6. Click on the Unlink button.

Your external account should now be unlinked from your Ubisoft account.


Unlinking Your Steam Account
It’s important to note that after the bond between your Steam account and your Ubisoft account is made, that the Steam account associated with the Steam titles on your Ubisoft account must remain linked. If this link is ever altered or broken, you will begin receiving authentication errors when you launch your Ubisoft games from Steam.


Unlinking Your Twitch Account
To unlink your Twitch account from your Ubisoft account:
1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Linked accounts section.
4. Click on the Unlink button under the Twitch logo.
5. A window will appear, informing you of the consequences of unlinking your Twitch account. Check the checkbox for "I have read the above information and want to unlink my accounts." if you want to continue.


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6. Click on the Unlink button.
7. Navigate to your Twitch account's Connection Settings.
8. Navigate to the Other Connections section.
9. Click on the Disconnect button next to Ubisoft Connect.


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10. Click on the Yes, Disconnect button.


Unlinking Wii U
The Ubisoft Club app has been disconnected from the Wii U platform. This means that if you unlink your Wii U account from your Ubisoft account, you will not be able to link it back at a later time. Please reference our dedicated FAQ on this topic for additional information. To continue with unlinking the Wii U platform from your Ubisoft account, contact our Customer Support team for assistance. Please include your Nintendo Network ID in the case details upon creation.

Aanverwante Platforms

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