On the Web Store:
• Navigate to the My Account page of the Ubisoft Store website.
On Ubisoft Connect:
• Choose your account name in the top right of the Ubisoft Connect client, then select Payment Information.
In the case of Ubisoft+, payment information cannot be removed while a subscription is active.
You will need to cancel your subscription first and wait until the subscription period has ended before the payment method can be removed.
Please do not hesitate to contact us if you have any further questions!