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Ghost Coins not received

The first thing to do is to is confirm if the Ghost Coins haven't been delivered.

If you are unable to find the Ghost Coins in-game, please check your transaction history to make sure that the purchase went through. Here's how to check your transaction history on Ubisoft ConnectPS4Epic or Xbox One.

If the transaction appears but you didn't receive your Ghost Coins, please allow some time for the balance to be updated. Though Ghost Coins will be immediately added to your game in most cases, it might sometimes take up to 24 hours.

Please do not hesitate to reach out to us with your proof of purchase if the Ghost Coins do not appear in your account after that time.

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