UPLAY+ rewards program progression reset

SPØRSMÅL:

Why was my rewards tier reset?

RESPONSE:


Your UPLAY+ rewards progression might have been reset because of failed payments.

If your payment method is invalid when the subscription is trying to renew itself and you do not provide a new, valid payment method for up to seven days.
 
Please note that cancelling the subscription manually will not reset your progression immediately. You have seven days to resubscribe before the progression is reset to the lowest tier - bronze.
 
Do not hesitate to contact us if you have further questions!

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