Please follow the steps outlined below if you are experiencing login issues:
On Ubisoft webpages
If you are experiencing issues logging into one of our webpages, please have a look at our article for browser troubleshooting
For Ubisoft Connect PC
• Make sure that the Ubisoft Connect is not set to offline mode
For Ubisoft Connect PC and on Ubisoft webpages
• If you are still experiencing connectivity issues after following our troubleshooting steps
, please try using your credentials on a different network (for instance, another Wi-Fi network or via mobile data).