The Crew 2

TOP FAQs

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Xbox One › The Crew 2

"You cannot share on social networks" error message when accessing in-Game Livery

When opening the Livery to customise your car, you might get this error message: To do this, change a setting. You cannot share on social networks because of how your account is set up. This can be changed on your privacy & online safety settings on Xbox.com. This is caused by the Privacy & online safety settings for your Xbox One. They are set too strictly to let you access the Livery feature. To update your Privacy & online safety settings: • On your Xbox One console, sign in to your account • Once signed in, go to System, then Settings. • Select Account, then Privacy & online safety • Choose Xbox network privacy from the list • From this location, you can change the settings to allow access to the Livery in-game. If you experience issues while changing these settings, please take a look at our Xbox One troubleshooting guide. If you have any other questions, please get in touch.
Xbox One › The Crew 2

Troubleshooting connectivity issues in The Crew 2 (Xbox One)

Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game. Start by testing your network connection - if the test shows that your connection is limited, please try the below steps in the order listed: • Power cycle your console. • Reset network hardware. • Switch to a wired connection. • Enable UPnP.Please contact your ISP for additional information and help with enabling this feature. • Forward ports used by the game.Below are the ports you need for The Crew 2: UDP: 3000, 3001, 3002, 3003 This step will also help you establish an Open NAT for your connection with the game. Please note that you may need to forward additional ports for Xbox network services. • Place the console in DMZ. • Check for external restrictions. Do not hesitate to contact us if you continue to experience issues with your connection to the game.
The Crew 2

Mailbox capacity in The Crew 2

Your Mailbox can fit up to 50 items, including missed or forgotten loot. Be sure to check your Mailbox often! Once it reaches 50 items, any excess loot earned will be deleted. Let us know if you have any questions!
Information about BattlEye anti-cheat

BattlEye is an anti-cheat system which protects our games and their players from hacking, cheating and other forms of attacks. The anti-cheat software is automatically installed with any Ubisoft game that supports BattlEye. In order to play a BattlEye-enabled game, it must be present on your system. You will not be able to launch the game if you have uninstalled it. The anti-cheat will launch when you start the game and only be active when you are playing a BattlEye-enabled game. If BattlEye detects cheating on a player's system, this is a breach of the Code of Conduct and their account will be sanctioned. The error message a player will see if they receive a sanction will depend on why they have been sanctioned. If you would like to know more, take a look at the "I am getting kicked for the following violations" section of the BattlEye website. If you are having trouble launching a game due to BattlEye, please complete our general troubleshooting guide. Should you continue to have problems launching the game after trying these troubleshooting steps, please contact BattlEye's support team. For any other questions, please get in touch.
The Crew 2

Motorpass in The Crew 2

From 25 November 2020, earn rewards through the Motorpass! Progress through 50 tiers and earn rewards on the two available tracks - free and premium. Once the season starts, you will automatically gain access to the free track, which will allow you to unlock in-game items by completing Daily and Seasonal Challenges. Purchasing the premium track will open up an additional pool of rewards you can earn alongside the free ones! To unlock the premium track: Select Profile > Motorpass > Get Premium Do not worry if you are late to the event! Purchasing the premium Motorpass will unlock everything up to the point where you progressed on the free track. Let us know if you have any other questions!
The Crew 2

Supported languages for The Crew 2

Here is a list of the supported languages for all platforms. InterfaceFull AudioSubtitlesEnglishxxxFrenchxxxItalianxxxGermanxxxSpanishxxxArabicx xSimplified Chinesex xTraditional Chinesex xKoreanx xJapanesexxxDutchx xPolishx xPortuguese-BrazilxxxRussianxxxThe available language options will vary from version to version.

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The Crew 2

PC DO JOGO

consola de jogos

jogos portáteis

Jogos de Celular

Smart TV

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TOP FAQs

"You cannot share on social networks" error message when accessing in-Game Livery

Troubleshooting connectivity issues in The Crew 2 (Xbox One)

Mailbox capacity in The Crew 2

Information about BattlEye anti-cheat

Motorpass in The Crew 2

Supported languages for The Crew 2

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