您所查看的常见问题尚未被翻译成中文。在完成翻译之前,我们将提供英文版供您参考

No Activation Key Provided By Vendor

问题:

I purchased Rocksmith 2014 Remastered but did not receive an activation key with my purchase. How can I get my missing key? 

回答:


Physical:
If you purchased a NEW sealed copy of Rocksmith 2014 Remastered from an approved vendor, please open a support ticket here 
   
When Creating the ticket:
  • Select the platform you purchased the game on
  • Select Rocksmith 2014 from the games dropdown
  • Please provide your vendor and date of purchase as requested in the case body
  • Please include an image of your proof of purchase 

In many cases, keys will be missing if you have purchased a USED copy of the game. If you purchased a USED copy of the game, you may be able to buy a new key online through the digital store on your gaming platform.

Digital:
If you purchased the game and did not receive an activation key, you will need to contact your vendor as they are responsible for supplying you with an activation key with your purchase. If you cannot locate your key by reviewing your purchase history, proof of purchase, or contents of the game case, you will need to contact the support team for your vendor for further assistance.

If you purchased from the Ubisoft Store, you may have done so from another Ubisoft Account.
 

相关平台

这对您有帮助吗?

感谢您的反馈。 感谢您的反馈。很抱歉我们没有能帮上忙。
提交一个工单 告诉我们需要什么帮助。

相关常见问题

很抱歉,没有找到相关的中文常见问题,以下是一些相关的英文常见问题,请您参考: