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Troubleshooting connectivity issues in Anno 1404: Venice (PC)

問題:

What can I do to resolve issues with connectivity and online features in Anno 1404: Venice on PC?

回答:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try improving your overall connection to the game and its features, please try the below steps in the order listed:

• Reset network hardware.

• Switch to a wired connection.
 

• Check for software conflicts.
 

• Enable UPnP.
 
Please contact your ISP for additional information and help with enabling this feature.
 

Forward ports used by the game.
 
Below are the ports you need for Anno 1404: Venice:
 

UDP: 9103
 

This step will also help you establish an Open NAT for your connection with the game.
 

• Reset the Hosts file.
 

• Flush DNS.

• Check for external restrictions.


Do not hesitate to contact us if you continue to experience issues with your connection to the game.

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