您現在觀看的常見問題與解答文章尚未被翻譯至您的語言。在翻譯完成之前,我們將顯示英文版供您參考

Troubleshooting connectivity issues in The Settlers History Collection (PC)

問題:

What can I do to resolve issues with connectivity and online features in The Settlers History Collection on PC?

回答:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try improving your overall connection to the game and its features, please try the below steps in the order listed:

• Reset network hardware.

• Switch to a wired connection.

• Check for software conflicts.

• Enable UPnP.
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game.
Below are the ports you need for The Settlers History Collection:

UDP: 1005, 1100, 3074, 6200, 6300

This step will also help you establish an Open NAT for your connection with the game.

Please note that you may need to forward additional ports for Uplay services.

• Reset the Hosts file.

• Flush DNS.

• Check for external restrictions.

Do not hesitate to contact us if you continue to experience issues with your connection to the game.

關聯平台

是否有幫助?

感謝您的回饋。 感謝您的回饋,很抱歉沒有幫助。
送出支援請求,讓我們瞭解如何幫助您。